QUALITY POLICY

The GENIOVA Quality Policy is based on the commitment to total quality, assumed by the company’s management and its employees.

Our Quality Policy allows us to guarantee our ability to face new challenges and to respond successfully to the needs of our customers.

Our service includes the design, manufacture and sales of custom made orthodontic medical devices, adhering to the strictest criteria of quality, safety and efficacy.

 

The main objective of GENIOVA is provide the ideal solution in each specific case, always with the following commitments in our work:

EXCELLENCE

Commitment to excellence, research and innovation in the world of orthodontics.

CUSTOMER SATISFACTION

Commitment to reach and maintain high levels of customer satisfaction for both professionals and final customers.

LEGALITY

Commitment to comply with “all the requirements”, wheter these are legal, contractual or otherwise, that are applicable to us because our activity, so that our actions in no case may contravene the legal requirements and specifications established by the different public administrations.

CONTINUOUS IMPROVEMENT

Commitment to carry out our work within a management environment that guarantees continuous improvement in our processes, in our methods of action and in our relations with stakeholders, through the establishment and periodic review of our quality objectives and our quality policy.

COMMUNICATION

Commitment to promote an understanding and dissemination of our quality policy within the Organization, through continuous training and communication with our workers.

This Quality Policy is disseminated and known by all GENIOVA staff, who understands that the quality of management is up to all levels of the organization.

In addition, the Directorate establishes specific and quantified quality objectives that are periodically reviewed to ensure responsibility for complying with this Quality Policy.

GENIOVA THE FAST ALIGNER